Clinical Data Use

How Data Is Used in Clinical Settings

Transparency about what we store, what we don't, and how data is used when SELChat™ is deployed in clinical or counseling contexts.

1. What We Store

  • Basic account information (name, email, username)
  • Scenario interactions and responses
  • Conversation transcripts from AI-powered practice sessions
  • Progress and usage data (scenarios completed, time spent)
  • Behavioral feedback and mirror analyses

2. What We DO NOT Store

  • Medical records
  • Diagnoses
  • Therapy notes
  • Insurance or billing data
  • Sensitive health information
  • Protected Health Information (PHI) as defined under HIPAA

Clinicians and users should not input any of the above into the platform. SELChat™ is not designed to handle health-related data.

3. Data Ownership

  • Users and/or organizations control how they use the platform.
  • SELChat™ does not claim ownership over client relationships or clinical decisions.
  • Users may download their data at any time via the dashboard or Parent Portal.
  • Users may request deletion of all their data at any time.

4. Data Use Purpose

  • Data is used only to provide and improve the simulation experience.
  • Data is never sold or used for advertising.
  • Aggregated, anonymized data may be used to improve scenario quality and AI responses.
  • No data is shared with third parties for marketing purposes.

5. Privacy Alignment

Our data practices align with the following standards:

  • COPPA — Children's Online Privacy Protection Act compliance for users under 13
  • FERPA — Family Educational Rights and Privacy Act alignment for student data protection
  • NY Education Law 2-d — Supplemental student data protections for New York schools

For full details, see our Privacy Policy and Parents' Bill of Rights.

Questions about data use in clinical settings? Contact us at [email protected]